Author: Eran
Date: 05:03:41 09/17/98
Go up one level in this thread
On September 17, 1998 at 00:26:50, Alessio Iacovoni wrote: >I just received an answer on the problems reported when using Firtz by Chessbase >. I must admit that at least in my case they were very timiley in answering to >my letter (5 days). Here is the full answer letter: > >> Dear Mr. Iacovoni, >> >> thank you very much for pointing out the below mentioned problems with >> Fritz. >> >> >> 1. "Not in sparring". >> >> I can confirm this as a bug. You should be able to re-enter sparring >> if you once set a "Blitz" level explicitly and then go back to >> sparring. >> >> 2. Engine hangs. >> >> This sounds serious. Please help me with some more information: When >> does this happen? How does it show - does the program freeze, is there >> a crash? Sometimes (rarely) the engine might not get loaded properly >> on program start. The program will then stop answering when leaving >> the book. >> >> 3. Book options not saved. >> >> Confirmed. This was done intentional since modifying the book options >> can drastically weaken the program. We wanted to guarantee that the >> book is automatically configured to optimal. However many people have >> (correctly) complained about this, so the next version of Fritz will >> save the book options. >> >> Thanks again for taking the time to write to us about those things. I >> would very much appreciate to get further information on the hanging >> engine problem. >> >> Yours sincerely, >> >> Matthias Wüllenweber, ChessBase GmbH > > >It does not say anything about offerring me a free update or at least a patch to >the problems. In the meantime, waiting for Fritz 6 or whatever I've downgraded >to Fritz 4 (which was fortunately included in the crdom) which does not seem to >have any bug whatsoever, has all the main functions, appears to work also more >sharply (less burden on the system). I just regret paying double for the most >recent program however; had somebody on this list told me of these problems >before I would have bought Fritz 4 instead of Fritz 5 (or Rebel -- I owned a >copy of chessmachine in the past -- one of the hardware Risc ones -- custumer >care was excellebnt -- In one occasion I lost the installation diskette and the >sent another copy to me without any expenses in a very short period of time -- >Please forgive me for betraying you Ed!). Ask Matthias for any update or patch for your Fritz5 program. In addition, kindly ask him to send you free update or patch; it is fair. Eran
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