Computer Chess Club Archives


Search

Terms

Messages

Subject: Re: Update on serious Fritz bugs - Answers from Chessbase

Author: Eran

Date: 05:03:41 09/17/98

Go up one level in this thread


On September 17, 1998 at 00:26:50, Alessio Iacovoni wrote:

>I just received an answer on the problems reported when using Firtz by Chessbase
>. I must admit that at least in my case they were very timiley in answering to
>my letter (5 days). Here is the full answer letter:
>
>> Dear Mr. Iacovoni,
>>
>> thank you very much for pointing out the below mentioned problems with
>> Fritz.
>>
>>
>> 1. "Not in sparring".
>>
>> I can confirm this as a bug. You should be able to re-enter sparring
>> if you once set a "Blitz" level explicitly and then go back to
>> sparring.
>>
>> 2. Engine hangs.
>>
>> This sounds serious. Please help me with some more information: When
>> does this happen? How does it show - does the program freeze, is there
>> a crash? Sometimes (rarely) the engine might not get loaded properly
>> on program start. The program will then stop answering when leaving
>> the book.
>>
>> 3. Book options not saved.
>>
>> Confirmed. This was done intentional since modifying the book options
>> can drastically weaken the program. We wanted to guarantee that the
>> book is automatically configured to optimal. However many people have
>> (correctly) complained about this, so the next version of Fritz will
>> save the book options.
>>
>> Thanks again for taking the time to write to us about those things. I
>> would very much appreciate to get further information on the hanging
>> engine problem.
>>
>> Yours sincerely,
>>
>> Matthias Wüllenweber, ChessBase GmbH
>
>
>It does not say anything about offerring me a free update or at least a patch to
>the problems. In the meantime, waiting for Fritz 6 or whatever I've downgraded
>to Fritz 4 (which was fortunately included in the crdom) which does not seem to
>have any bug whatsoever, has all the main functions, appears to work also more
>sharply (less burden on the system). I just regret paying double for the most
>recent program however; had somebody on this list told me of these problems
>before I would have bought Fritz 4 instead of Fritz 5 (or Rebel -- I owned a
>copy of chessmachine in the past -- one of the hardware Risc ones -- custumer
>care was excellebnt -- In one occasion I lost the installation diskette and the
>sent another copy to me without any expenses in a very short period of time --
>Please forgive me for betraying you Ed!).


Ask Matthias for any update or patch for your Fritz5 program.  In addition,
kindly ask him to send you free update or patch; it is fair.

Eran



This page took 0.01 seconds to execute

Last modified: Thu, 15 Apr 21 08:11:13 -0700

Current Computer Chess Club Forums at Talkchess. This site by Sean Mintz.