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Subject: Re: The rebirth of CCC? - I can hope, can't I?

Author: Robert Hyatt

Date: 12:05:07 09/23/98

Go up one level in this thread


On September 23, 1998 at 13:51:32, Steven Swift wrote:

>On September 23, 1998 at 13:27:00, Robert Hyatt wrote:
>
>>On September 23, 1998 at 12:03:43, Steven Swift wrote:
>>
>>>On September 23, 1998 at 09:12:03, Robert Hyatt wrote:
>>>>
>>>>No... you are missing the point.  The basic problem is not with "policy" here,
>>>>because we can all recognize abusive posts as well as informative posts.
>>>
>>>
>>>Right. Where can be the problem with screening abuse. No doubt at all where it
>>>has been in the past. Those guys got the sack.
>>>
>>>>The
>>>>problem here is with "methodology".  There is no easy way to screen posts for
>>>>inappropriate comments, until *after* they have been seen by many people here.
>>>>By then, it is too late.  I had suggested that this be totally moderated from
>>>>day 1, where moderators have flexibility and can say "accept all posts from this
>>>>user" or "only accept posts from this user after screening."
>>>
>>>Right. Sure we could point the moderators at these people. Everybody knows who
>>>they are.
>>>
>>>>
>>>>More rules *won't* help.  We simply need a better way for the moderators to
>>>>work.  This is *not* the first such message board in existance.  This problem
>>>>has been thrashed around for 20 years now, and some decent solutions do exist.
>>>>
>>>>
>>>
>>>
>>>>
>>>>
>>>>I think you are over-simplifying the problem.  More rules won't help, because
>>>>there is no good way to police the rules now.  If I post something calling you
>>>>a "jackass" you may well see it before the moderators can delete it.  And you
>>>>will probably respond, as will others, and we have a full-scale flame war going
>>>>on with the moderators nearly helpless to stop it.
>>>
>>>Right. We gotta stop these abusers before it is too late.
>>>
>>>>The problem is that the
>>>>moderators can't stay logged on here 24 hours a day, and even if they could,
>>>>they couldn't possibly screen every post quickly enough to prevent such
>>>>problems.
>>>>
>>>>I still believe we need a technological solution to help the moderators.
>>>
>>>Right. There is no problem that doesn't have a technical solution. If our guys
>>>can go to the moon, then we can make a system to zap abusers.
>>>
>>>How about a program that screens targeted abusive posters. Easy to look for
>>>keywords. These abuse guys aren't exactly masters of the use of words !!!! Then
>>>it can have automatic expulsion forms printed out and emailed to the abuser
>>>after two (2) warnings !!!!
>>>
>>>>They
>>>>are quite smart enough to know what is objectionable and what is not.  But they
>>>>don't have the "tools" to manage this just yet...
>>>
>>>How about Bob doing the screening. He has reputation and respect. We trust him.
>>>He could do it. How about it, Bob ? Or could you write the ASP (Abuse Screening
>>>Program) ?
>>>
>>>Steve
>>
>>I'm the wrong person to do this.
>
>Real shame. Think again Bob. You are the man.
>
>>I post enough here that my posts need
>>screening as much as anybody's...  and we already have *three* elected
>>moderators that can do this...  They just need to have a good way of
>>screening posts, without it being a big headache.  Known good posters would
>>not be screened unless they "cross the line".  Known bad posters would have
>>every post screened before release into the message board.  Perhaps "newbies"
>>would get a 1 month probation where they are screened, and if they post
>>decent stuff, they become accepted.  Then the moderators only have to watch
>>a few posts from a very small number of posters, rather than reading everything
>>as it is written here...
>
>Right. Screen them. We know who they are.
>
>I can write a program to look for there stuff. What they say is predictable each
>time. We've all had it up to here with these bums. There keywords are the same
>every time "nazi" and there usual stupid stuff.
>
>Throw the posts in the bin. Then Bob can click them abuse or ok. Two abuses and
>throw these guys out. Automatic expulsion email !!!!! Don't waste any more time
>on them.
>
>Steve


1.  we have three moderators that are doing well, or as well as they can do,
given the circumstances.  The only way they could do better is to stay connected
24 hours a day and continually click <reload> to catch new posts quickly.
That isn't reasonable.

2.  Just checking for Nazi won't work, because I can call you a thoughtless
incompetent egomaniac and your parsing wouldn't catch that, while I could use
the word "incompetent" about something else entirely and not be offensive (as
in Crafty's evaluation is completely incompetent to judge such a position.)

in short, natural language processing is a long way off, and the moderators can
do it orders of magnitude better than computer programs... but they need a tool
to allow them to filter those that need filtering without making the job into
a backbreaking task...



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