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Subject: Re: Fritz 8 update

Author: Michael P. Nance Sr.

Date: 15:32:42 03/08/03

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On March 08, 2003 at 12:34:46, Alastair Scott wrote:

>On March 08, 2003 at 08:38:00, Michael P. Nance Sr. wrote:
>
>>Would someone please clear this up for Me!My version of Fritz 8 is dated Nov
>>2002.When I go to the Playchess site and attemp to up-grade thru the
>>Query-update ,It says that my version is up to date and no newer version is
>>avaiable.Is this correct?If another version exists why won't the server give it
>>to me when I log on.I tried to retype my serial number in the "resister'box but
>>it said not valid one time and nothing happen the other times I tried.Help me
>>out on this.I had the same problem with Fritz 7 tring to up-date on the
>>Playchess server and We won't even talk about the problems I had up-dating Fritz
>>6.What can I do here?Awaiting to hear from You.>>>>Mike
>
>After experimentation I've found that there are 4 conditions before the upgrade
>will 'take';
>
>i. You must have installed an original (27 November 2002) version of F8 without
>any of the subsequent semi-official upgrades;
>
>ii. You must have logged on to playchess.com with a username and password (not
>Guest);
>
>iii. You must have entered the serial number from the front page of the manual
>after you logged on but before you tried the upgrade;
>
>iv. Personal firewalls should be turned off for the duration of the upgrade.
>
>The answer to 'why' is 'the Fritz 8 upgrade process is a poor piece of work',
>sadly. And such convolutions are becoming more common; I found that PGP 8.0
>could not be registered online from within my company and I had to take my
>laptop off the network, dial in remotely and try the registration that way
>before it could complete!
>
>Oh for the days of downloading SETUP.EXE and clicking on it ;)
>
>Alastair
i do all of this but when i put the # in its no black to where i can apply its
greyed out???tell me whats happening i'm lost.>>>>mike



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