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Subject: Re: Why Don't ChessBase Reps Respond to Us More Quickly and Efficiently?

Author: Eran

Date: 09:54:08 10/07/98

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>ChessBase and other companies have been driven away from public forums by a
>handful of aggressive lunatics. Ed Schröder is the only exception I know who
>tries to provide some support at least here on CCC, after r.g.c.c. turned out to
>be insufferable for any commercial programmers.
>
>All companies (including ChessBase) I know provide basic support via email.
>

Thank you for informing me; I learn. I am sorry for posting the message; maybe I
am wrong.  It is sad to hear that many aggressive lunatics caused negative
burden on the relationships between customers and the chess software companies.
Anyway, I hope those will be better in the future.

Eran




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