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Subject: Re: Does Anyone Here Have Proof That ChessBase Advertised Junior 8 Came With

Author: Terry McCracken

Date: 17:47:30 06/17/03

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On June 17, 2003 at 20:19:05, Thomas Mayer wrote:

>Hi Terry,
>
>> I contacted ChessBase, and they claim there is no evidence that they sold
>> Junior 8 with the extra Junior Engines.
>
>That is really unbelieveable that they do it that way... We ALL know that they
>advertised it with: "Including Engine of Kasparov-Junior Match" or something
>like that... I really do not understand why they go this way now... okay, we all
>know that no single engine exists of that tournament, but as a good will they
>could offer you something other in there huge repertoire or to take back the
>Junior 8 package...
>
>> Can someone here supply the proof? I'm afraid I never copied their orginal
>> advertisement. Nor do I have a copy of Junior 8 which mentions the extra
>> engines on the cover. The manual isn't of much help either as it says Junior
>> 8 comes with extra engines but not which engines...sigh..
>
>I will try to take a look at ebay and amazon... it's not long ago where there
>were some announcements of Junior 8 with the Kasparov-Junior Engine included -
>maybe they also have included some original chessbase info...
>
>Greets, Thomas

Thanks Thomas, here's the e-mail I sent ChessBase and their reply.

I find this behaviour disconcerting as well.

===============================================================================

Hello Terry,

I have no knowledge of this advertisement. In case you can show me the
advertisement in any way, I will make a strong case for you and see what I can
do. No promises however, and certainly not via our site.
Hiarcs is still in progress, a date has not been set (yet).

Best wishes,
Hans

Terry McCracken wrote:

Hello Steffen Giehring ,

I'm writing you about Junior 8 and your intial advertising.
When I ordered Junior 8, due to an error in your advertising
campaign I was under the impression, like Deep Junior 8,
I would get the extra engines that Deep Junior 8 ports but as single processor
versions.

Some people I believe even had this information on the first
batch of Junior 8 written on the back of the cover, but to their
chagrin they only obtained the final ver., no extra Junior engines.

Although I'm somewhat disappointed, Junior 8 was worth the
purchase and you and Amir provided a much needed patch quickly, thanks.

However, will you and Amir Ban compensate this error by providing these other
engines, YY and XZ single processor versions for Junior 8 via your site?

I do hope so.

Now that I have your attention, will HIARCS 9 be released soon?

Kind Regards,
 Terry McCracken
===============================================================================

I've done business with them directly for over a year and bought their products
for the last 2 and a half years!

I would have hope they would be more willing to correct this matter.

I'll keep Junior 8, but I'm not impressed that they would try and cover up their
error. I don't like posting e-mails but this is a special case.

Regards,
 Terry



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