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Subject: Re: appease the customers for what ?

Author: Thomas Mayer

Date: 02:09:17 06/18/03

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Hi Mr Smith,

but not to understand me wrong: I am quite sure that nobody in this club want to
go to court with chessbase... (So if you are really the hired lawyer of
chessbase there is no chance for a big salary :) In fact we all love ChessBase -
for some of us it might be hate and love combined - anyway, love is there, we
all love our hobby. Most of us buy as many ChessBase products as their income
allows. Look what Terry wrote in his mail to ChessBase:

"Although I'm somewhat disappointed, Junior 8 was worth the
purchase and you and Amir provided a much needed patch quickly, thanks.

However, will you and Amir Ban compensate this error by providing these other
engines, YY and XZ single processor versions for Junior 8 via your site?"

and I believe this are the feelings of most of us. The only thing that we want
is a fair and honest partner: ChessBase... so it's up to them to apologize and
to rethink about the error they made - maybe they can show some good will. You
know, nobody here wants to force ChessBase to give anything away for free or
whatever - but for the customers it would be a nice gesture to give "something"
away... sometimes even a nice eMail is enough...

That's how simple it is...

Greets, Thomas



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