Author: Darren Rushton
Date: 12:53:35 06/18/03
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On June 18, 2003 at 15:17:18, Alex wrote: >Apparantly the Deep Junior issue is getting ..........ugly........ Alex. Note these points in UK law The main statutes that cover your rights when shopping or buying a service are The Sale of Goods Act 1979 and the Supply of Goods and Services Act 1982 (as amended). 1.)The law says that goods must be of 'satisfactory quality' - goods must be free from defects except when they have been brought to your attention. 2.)They must be 'fit for their purpose' - this includes if the seller assures you they are capable of performing the way you describe you want them to. 3.) They must be 'as described' - if you buy a product that has a label stating the product is 100% fat free, then that is what you should get. These are statutory rights which are contained in Acts of Parliament. All goods bought or hired from shops, street markets, mail order or door-to-door sellers are covered by these rights. They include goods bought in sales. You have NO rights if you simply change your mind about something you have bought, made a mistake, or were told about the fault before you bought it. The shop may exchange or give you a refund as a gesture of its goodwill. Buying on credit gives you extra protection. If you spend more than £100 on goods, the credit company is equally liable for any claim you have against the trader.
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