Author: Harvey Williamson
Date: 09:39:33 06/19/03
Go up one level in this thread
On June 19, 2003 at 09:42:52, Mike S. wrote: >On June 19, 2003 at 09:22:04, Anthony Boynes wrote: > >>On June 19, 2003 at 09:15:31, Andreas Schwartmann wrote: >> >>>Sorry, but the engine that played Kasparav is NOT available as single-cpu >>>engine. It only exists as a multi-cpu engine, therefore was only included in the >>>Deep Junior package. Since you did not buy Deep Junior 8, you do not have the >>>right to claim the Kasparov engine. Simply put, it's impossible for ChessBase to >>>fulfil your wish. > >>Wrong. The chessbase site shows that those engines WILL run on single cpu >>machines. > >True, but for once try to see it from ChessBase's viewpoint: They have *two >products*, Junior 8, and Deep Junior 8 for twice the price of the single CPU >version. > >So, if they would provide the *single CPU* version customers with an SMP engine >as a replacement for the missing Kasparov single engine, all the *Deep* Junior 8 >customers will complain. Because they'll say, we have payed twice the price for >more or less the same engine (in this case, you can be sure that the additional >engines they got will - suddenly :-)) - not matter much anymore). > >This is their problem. > >Basically it was meant as an additional "goodie" which, as it turns out now, is >only available with the Deep version. So what? The prices are the usual ones, >not higher, you get the same as usual, engine & GUI... Big problem, sleepless >nights... :-) > >Of course *all* people who bought Junior 8 would have bought it *anyway*, but >now - since that bonus engine is missing - a lot of people complain like "of >course" they wouldn't have bought it without that additional engine version... > >(I'd be much more concerned about other things if I'd be a Junior 8 customer, >but I am not.) > >Regards, >M.Scheidl Why should we see it from ChessBase's point of view. They are no different from anybody else selling a product if it is not as described in their advert then you are entitled to a full refund or other compensation that is acceptable to the buyer.
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