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Subject: Re: To: ED Schroder My Config.SysDEVICE=C:\DOS\HIMEM.SYS

Author: Dann Corbit

Date: 13:20:37 10/24/98

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On October 24, 1998 at 15:59:54, Jay Rinde wrote:
[snip]
>For your information Mr. Corbit, all you have to do is send E-mail to Rebel and
>if you have a problem it will be taken care of! The address is right on the
>Rebel site. It doesn't have to say Technical Support. How do I know? I had some
>problems with Rebel9 and Rebel got back to me many times trying to solve the
>problem. Rebel is the best site for technical support. Still, I don' think it is
>inapporopriate to give information about a new chess program on ccc.
I agree 100%.  But it is inappropriate to seek technical support on CCC when
there exists a perfectly valid channel for it.  As I stated before, sharing the
solution to the problem is also a good idea.  And if technical support is unable
to help solve it, then appealing for outside help is also appropriate in that
instance.

>I do think
>contacting Rebel should be done first, and any information of interest can be
>passed on to ccc. But there are people who don't know this. Maybe they are
>stupid, but they are trying to fix a problem.
I don't think they are stupid.  In the first place, it is very unlikely for a
truly stupid person to have such a large passion for the game of chess as to
spend a large sum of money for a commercial product.  Secondly, a person of low
intellect is much more likely to choose a different outlet for entertiainment
than chess.  And I do believe that Will Rogers was right when he said,
"Everybody's ignorant -- only in different areas."  Surely you are aware of many
thousands of things for which I have no clue.  My reason for following up is to
try to redirect to a more appropriate forum.

>They are not all experts like you.
I am not a computer chess expert.  I do database programming.  I am interested
in computer chess programming as a hobby and have been studying the field.  But
it will be a while before I produce something substantial.



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