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Subject: Re: You deserve a refund? I don't think so

Author: Bert Seifriz

Date: 08:40:21 10/30/98

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On October 30, 1998 at 10:36:55, Reynolds Takata wrote:

>I'm not going to argue but there are laws called supply, demand, and what the
>market will bare.  The onus is on sellers to get as much as they can that's what
>they are in business for, not to make friends.  Further quit making out like you
>are Shroeders friend, and that you are supporting him because he's trying to
>better chess computing.  You buy his products not because you like him, but
>because you think he has one of the best products. You never had any intention
>of supporting shroeder.  Your only intention was to get what you thought was the
>best product available for your own personal enjoyment.

My personal relations to Ed Schroeder are not your business
and I was not talking about them at all.
Possibly you are a bit misinformed. We have a shop which sells
chess software. And when I sell my customers whatever chess
software and I sell the same thing for half as much a few
days later they are angry. Rightly so! And if I would do this
a few times I would be bankrupt soon.
Imagine a new Rolls Royce comes out, sells for 200 000 pounds
to all the people who were waiting a year to get it and 2 weeks
later you would buy it for half. This would be in the papers world
around, and it would be a devastating publicity world wide! The
executives would be fired in no time!
So forget all your theories and legal shenanigans!

And yes, there are friends for a programmer and a program.
There are people who have bought all from Ed: Gideon, the ChessMachine,
Rebel 6 and 7 and 8 and 9 and now 10. Because some people like the looks
and feels of one program, they have a favourite one so to speak.
And usually these people are the first to buy when it comes
to a new version. And it is exactly this group of people who feel
like jerks as one customer wrote to me.
(How could they be happy when they get GIDEON now which they
already owned years ago?)
To make a long story short, this was no wise decision, believe me!
Bert



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