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Subject: Re: You deserve a refund? I don't think so

Author: Mark Young

Date: 09:04:15 10/30/98

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On October 30, 1998 at 11:43:56, Robert Ericsson wrote:

>Okey, skip the laws of Economics (supply and demand; willingness to pay;
>consumer and supplier surplus etc.) for a while. Isn't there and old saying "the
>consumer is always right"? Anyone who has ever thought of the meaning of this?
>
>Well, let us put it this way: there is an old saying (of Economics of course...)
>that goes something like "every unsatisfied costumer will share his thoughts
>with 30 other persons". That is, he will tell his family and friends and they
>will in their turn tell their family and friends etc.
>
>Let's just say that Schröder better starts paying his customers back (those who
>have already upgrade to Rebel 10 the first two weeks). If not, he will most
>certainly be out of the market within a years time or so.
>
>"The market has no memory" is an old rule for those who buy/sell shares on the
>share market. Unfortunately all buyers of chess programs will remember
>Schröder's handling of this price drop. If he not change his mind rather
>quickly, that is...
>

I agree with what you said here. I will not be a first supporter of Rebel
products again. Why should we, if we don't buy it maybe the price will drop to
$10. I think I will hold out for that price next time before I buy any Rebel
software again.

I was buying Rebel EOC, but not now. When I see the price drop to $10 for Rebel
EOC. Then I will buy it. It cost about $60 now, but in a few weeks I'm sure it
will be down to $10.



>Robert Ericsson
>Owner of Rebel 9 (not Rebel 10)



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