Author: Christophe Theron
Date: 17:22:02 09/06/03
Go up one level in this thread
On September 06, 2003 at 16:49:55, Georg v. Zimmermann wrote:
>
>>We have to contact them by email and remind them that they are using the program
>>in demo mode!
>
>I bet that most of them will appreciate to get such an email, being used to
>Microsoft et al type "customer support" they will be really suprised.
I can afford to do that because I do not have as many customers as Microsoft
has! :)
(and because I do care about my customers, that's the truth)
>>The commercial markets would be much cleaner if customers took a more active
>>attitude.
>>
>yep
>
>>I regret they do not, because I prefer to fight for quality than to fight for
>>advertising space...
>>
>and yep.
>
>I completely agree, and that is the case with *all* products, not just chess
>software. Just look at what people eat .. ;-)
Absolutely.
Christophe
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