Author: Manuel Rodriguez Blanco
Date: 18:08:26 11/18/98
Go up one level in this thread
On November 18, 1998 at 19:20:30, Ralph E. Carter wrote: >On November 18, 1998 at 19:00:33, Manuel Rodriguez Blanco wrote: > >>On November 18, 1998 at 17:56:38, Robert Pawlak wrote: >> >>>On November 18, 1998 at 17:15:36, Manuel Rodriguez Blanco wrote: >>> >>>>Hi, i installed CM6000 (full instalation) and in the final installation give the >>>>follow message: "this system no need this upgrade" (COMCTL32.DLL), then >>>>instalation finish normaly. i restard system (PMMX200, 64 mb RAM, WIN98 with >>>>microsoft upgrades and Norton antivirus 4.0 resident). >>>> >>>>After restard i try to run CM6000 and after introductory video i see follo error >>>>message: "data read - incorret" and after close send follow message: "expolde >>>>size mismatch" and after close then windows standar message "illegal operation". >>>> >>>>I tryed the ChessMaster.com path but i gave the same errors. >>>> >>>>Any body had this problems before? can any body help me to fix this, >>>> >>>>thank in advance, >>>> >>>>Manuel >>> >>>Manuel, >>> >>>It is difficult to tell what your problem is exactly, but I think that you need >>>to try a reinstall. >>> >>>You may have some problems on your disk too, so I would suggest: >>> >>>1. Run a disk checking program, correct any errors you may find. >>>2. Uninstall Chessmaster. >>>3. Make sure that no other programs are running. This includes anti-virus >>>software. >>>4. Attempt to reintall chessmaster. >>> >>>Step 3) is important because windows programs share fragments of code. If one of >>>the code fragments is in use, then the install program will not be able to write >>>an updated version to the disk if it needs to. >>> >>>And no, I have never experienced the problem that you detailed above. >>>Bob P. >> >>Hi, thanks for your quick response. I ejecute your step, first i uninstall >>CM6000, then i run scandisk (no problem found), then i reebot, then i eliminate >>all TRS (includen antivirus and schedule task), then i beggin to install CM6000 >>again, this time the program stop in 99% for 3 min and then giveme the same >>message: "this system no need this upgrade" (COMCTL32.DLL). and finish the >>instalation, when try to run giveme the same message before. how ever thank very >>mucho for your help. >> >>Now looking for more help about it, thanks >> >>Manuel. > >CM6000 might be trying to install a new COMCTL32.DLL. *I* would try this: > >1) Save a copy of your COMCTL32.DLL in a safe place. >2) Delete the COMCTL32.DLL presently in your \windows\system directory. >3) Try to install CM6000. > >It might install a newer COMCTL32.DLL. I tryed that before write here, but i can delete the file because is used by windows, then i boot with a disc and sucefully delete the file but then windows can not boot (so i can not install cm6000 again). I had to restore the file again for boot with windows. Nice try but did not work, thanks anyway. Looking for more help yet, thanks Manuel
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