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Subject: Re: Still problem installing and running CM6000

Author: Manuel Rodriguez Blanco

Date: 20:24:24 11/19/98

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On November 19, 1998 at 01:19:10, Komputer Korner wrote:

>On November 18, 1998 at 21:08:26, Manuel Rodriguez Blanco wrote:
>
>>On November 18, 1998 at 19:20:30, Ralph E. Carter wrote:
>>
>>>On November 18, 1998 at 19:00:33, Manuel Rodriguez Blanco wrote:
>>>
>>>>On November 18, 1998 at 17:56:38, Robert Pawlak wrote:
>>>>
>>>>>On November 18, 1998 at 17:15:36, Manuel Rodriguez Blanco wrote:
>>>>>
>>>>>>Hi, i installed CM6000 (full instalation) and in the final installation give the
>>>>>>follow message: "this system no need this upgrade" (COMCTL32.DLL), then
>>>>>>instalation finish normaly. i restard system (PMMX200, 64 mb RAM, WIN98 with
>>>>>>microsoft upgrades and Norton antivirus 4.0 resident).
>>>>>>
>>>>>>After restard i try to run CM6000 and after introductory video i see follo error
>>>>>>message: "data read - incorret" and after close send follow message: "expolde
>>>>>>size mismatch" and after close then windows standar message "illegal operation".
>>>>>>
>>>>>>I tryed the ChessMaster.com path but i gave the same errors.
>>>>>>
>>>>>>Any body had this problems before? can any body help me to fix this,
>>>>>>
>>>>>>thank in advance,
>>>>>>
>>>>>>Manuel
>>>>>
>>>>>Manuel,
>>>>>
>>>>>It is difficult to tell what your problem is exactly, but I think that you need
>>>>>to try a reinstall.
>>>>>
>>>>>You may have some problems on your disk too, so I would suggest:
>>>>>
>>>>>1. Run a disk checking program, correct any errors you may find.
>>>>>2. Uninstall Chessmaster.
>>>>>3. Make sure that no other programs are running. This includes anti-virus
>>>>>software.
>>>>>4. Attempt to reintall chessmaster.
>>>>>
>>>>>Step 3) is important because windows programs share fragments of code. If one of
>>>>>the code fragments is in use, then the install program will not be able to write
>>>>>an updated version to the disk if it needs to.
>>>>>
>>>>>And no, I have never experienced the problem that you detailed above.
>>>>>Bob P.
>>>>
>>>>Hi, thanks for your quick response.  I ejecute your step, first i uninstall
>>>>CM6000, then i run scandisk (no problem found), then i reebot, then i eliminate
>>>>all TRS (includen antivirus and schedule task), then i beggin to install CM6000
>>>>again, this time the program stop in 99% for 3 min and then giveme the same
>>>>message: "this system no need this upgrade" (COMCTL32.DLL). and finish the
>>>>instalation, when try to run giveme the same message before. how ever thank very
>>>>mucho for your help.
>>>>
>>>>Now looking for more help about it, thanks
>>>>
>>>>Manuel.
>>>
>>>CM6000 might be trying to install a new COMCTL32.DLL. *I* would try this:
>>>
>>>1) Save a copy of your COMCTL32.DLL in a safe place.
>>>2) Delete the COMCTL32.DLL presently in your \windows\system directory.
>>>3) Try to install CM6000.
>>>
>>>It might install a newer COMCTL32.DLL.
>>
>>I tryed that before write here, but i can delete the file because is used by
>>windows, then i boot with a disc and sucefully delete the file but then windows
>>can not boot (so i can not install cm6000 again). I had to restore the file
>>again for boot with windows. Nice try but did not work, thanks anyway.
>>
>>Looking for more help yet, thanks
>>
>>Manuel
>
>
>This may not be your problem but if you have the latest video drivers on your
>system, perhaps they were affected by the CM6000 installation.
>
>willis@computek.net (Blackstar)
>wrote
>"I have a machine with a Matrox Millenium that used to have the same
>problem, as soon as you would launch CM5K and DirectX would start
>"version checking" it would replace the video driver and hose
>everything else.  The solution is to NOT reinstall your video drivers
>but rather go to display properties/change display type/change adapter
>and select the driver you used to have, so if your original was Matrox
>Millenium Powerdesk PCI and DirectX installed Matrox Millenium PCI
>then you just select what you had before CM5K and DirectX overwrote
>it. Afterwards when you load the game DirectX will version check but
>not replace the video driver and everything (including CM5K) will work
>fine."
>
>Perhaps CM6000 is doing the same thing.
>
>--
>Komputer Korner

Hi, thanks for help, the problem just resolve, i dont know what happend but
something in my pc provoque the error, i installed win98 and all programs again,
then install cm6000, and work with out problem, is a fantastic piece of
software.

thanks very mucho for help

Manuel



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