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Subject: Re: Issues with the latest CB8 update

Author: P. Massie

Date: 08:36:29 12/10/03

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>
>Maybe you made the same mistake I made not long ago.
>
>I had failed to disable my Norton Anti-virus software prior to downloading.
>When I downloaded the Chessbase update, the result was a badly messed-up CB8
>program.  Later, after deinstalling CB8 and then reinstalling from disk, I then
>remembered to disable the anti-virus software and the CB download then worked
>perfectly.  Apparently, Chessbase and Norton are enemies.
>
>Bob D.

I really don't think that's the issue, for a couple of reasons.  I've tried this
on two different computers, one of which had no anti-virus software installed.
Further, it's difficult for me to believe that any upgrade problems would show
only in this manner.  If there was truly an upgrade problem I would expect to
see CB itself failing in several places.  Instead, everything else seems to work
fine.  It's just when merging games that the problems show up.  Even then I
don't get an error.  It's much more insidious than that - I write out a game
(which is really a merge of many games) and when I read it back in later it has
major sections gone and replaced with one set of square brackets.  If that's
because of a failure in the upgrade process for CB it's the most selective
failure I can imagine.  I've also tried CB's suggestion of running the
iupgrade.exe in place, with the same results.

Paul



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