Author: David Dory
Date: 07:23:04 01/29/04
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On January 28, 2004 at 16:44:52, Michael P. Nance Sr. wrote: >On January 28, 2004 at 15:00:13, David Dory wrote: > >>On January 28, 2004 at 13:35:47, Michael P. Nance Sr. wrote: >> >>>Hello,On serval of My Boxes I am getting the following error Window come up and >>>say:ChessProgram 8.EXE has encouted a problem and needs to close. I have been >>>to Playchess.com and I have the lastest update on all of My Programs. I have >>>reset the all the Programs back to Factory settings and checked each Program >>>with a CD-disc check. The Programs that are loaded are:Shredder8,Deep Frit8,Deep >>>Junior8,and on only 1 Box Fritz8 also. Whats wrong here? What else can I try? >>>I'm all Ears.>>>>Mike >> >>Hi Mike, >> >>Are ALL these programs giving you this fatal error? Even when just playing >>off-line? >> >>If so, I would first suspect you have a virus/worm/trojan horse/spyware etc., in >>memory, throwing a monkey wrench into the system. >> >>I'd go to the Symantic website and have it check your system(s). >> >>Trying to find out what does NOT cause this crash will help lead you to what >>DOES, taken step by step. >> >>Good luck, >> >>Dave > >I have Norton anti virus and I run It weekly. I maintain the lastest updates of >Norton and Windows. Is this Symantic a special site capable of checking My >System?>>>>Mike Yes. It's more up to date than I keep my own anti-virus software. http://security.symantec.com/sscv6/vc_scan.asp? Is the url I used last time, but something newer may be at symantec. I usually google and surf in, though. Since you already have Norton, and keep it up to date, I believe you should be able to just d/l a new viral definition file, however, and if so, that would certainly be the better way to go, for continued good protection. If it's not a virus/worm/ etc., I'd look at any other software or services you're running concurrently with the chess program when it fails. If the chess program locks up Windows even when running alone - you'll have to look to Chessbase for help. IMO Good luck, Dave
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