Author: William Penn
Date: 22:23:06 03/03/04
Go up one level in this thread
On March 03, 2004 at 06:57:47, Robert Ruonala wrote: >I've just bought shredder 7 and installed it, everything works fine until i get >to the screen where you choose between playing shredder or going to >playchess.com at program startup. When I choose "Play Shredder" it crashes, I've >tried reinstalling several times, doesn't help. I got the exact same problem >when i tried installing at my dad's computer. But the cd is not corrupt since it >worked at my friends computer. >Anyone who knows how to fix this? I am running windows xp. > >Thanks. You have a possibly good clue: What is the same about your and your dad's computer that is different from your friend's computer? Make a list. What software do you have installed on each? What op system? What version of DirectX? What version of java? Etc. Before installing Shredder 7 you should be sure to remove all prior versions of Chessbase software, so you can start clean. Use the windows Add or Remove Programs operation in Control Panel. Then I would also suggest renaming or deleting the associated .ini files such as Chssbase.ini in your Windows folder. I would also rename or delete the Chessbase folder which is usually found under My Documents, if you accepted the default installation options, as well as whatever remains under the Program Files\Chessbase folder. Also if there are residuals in the Chessprogram8 folder (or similar folders) under Documents and Settings\Owner\Application Data\ChessBase (or nearby), rename or remove them. So, be meticulous and clean up everything related to chess software. Then do a routine system cleanup including deleting temp internet files, cookies, defrag, then restart your computer, and... Now you're ready to try the Shredder 7 installation again, but wait... First you must turn off absolutely all other software. That includes your anti-virus, firewall, or whatever else you've got. After you'd done the best you can, close any additional unnecessary processes via Ctrl-Alt-Delete. Anti-virus software often has at least one process remaining there. Turn it off too. Then insert the Shredder 7 CD and it should autostart. If not, run the setup.exe file on the CD and accept the typical installation option. Report back if it worked... WP
This page took 0 seconds to execute
Last modified: Thu, 15 Apr 21 08:11:13 -0700
Current Computer Chess Club Forums at Talkchess. This site by Sean Mintz.