Author: Sune Fischer
Date: 16:27:29 04/02/04
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>>Yes, I always recommed they use Arena, it's much easier to install engines for >>the novice user. > >Even if you make a video how to do it, they won't manage it. > >After a few months they will unhappily email you that your product never worked. > >Assuming you earn nothing on Arena, that is a very difficult helpdesk you must >provide for every product 'sold'. Imagine that for each product sold you must >answer 10 questions. > >No one can do that at a profit at the prices such software has. That would be a bit extreme. Write a good manual and then tell them to RTFM before they contact you, or charge extra for helpdesk :) >Arena is of course not having a chance to get used by many people. > >Perhaps 0.00001% of the total chess product users. > >I never used it in fact. I downloaded it once. it crashed and i forgot about it. You have just disqualified yourself as an expert on Arena :) It does have a few quirks here and there, but installing engines is piece of cake, my mother could do it, I'm sure of it. -S.
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