Author: Steven Schwartz
Date: 17:42:35 01/07/99
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On January 07, 1999 at 17:46:53, Milton Zucker wrote: >On January 07, 1999 at 15:39:56, Steven Schwartz wrote: > >>I just received the following response from David Hatchett of >>Applied Computer Concepts Ltd. (Hiarcs) with respect to the >>problems some people are experiencing with Hiarcs 7. >> >>"Dear Steve, >>Mark has been trying to look at this problem, but so far >>he does not have an answer. From our information, it appears >>that the problem only occurs on a limited set of DELL machines >>which have lots of RAM. We do not have direct access to one >>of these machines so finding a solution is difficult. It would >>appear that these machines are invisibly loading some form of >>driver in high memory. >> >>Would any of your customers who have experienced this problem >>be willing to work with us to find a solution? Mark could email >>them a prototype executable in an attempt to pin down the problem. >>Once we know the reason, we will be able to fix it. >> >>Yours sincerely, >>David Hatchett >>Director" > > > I would be more than happy to volunteer. I am one of the folks who has been >having problems getting HIARCS 7 to work with the -x option. I have a Dell >Desktop Computer, with a Pentium II 450MHz processor and 256 megabytes of ram. >My operating system is Windows 98. > I would also like to add my sincere thanks to Steve of ICD and the HIARCS team >for addressing this problem. ...Milton Zucker... Thanks Milton, As I said in an earlier post to Randy Schmidt, "We do the best we can; most of the time that is good enough; occasionally it is not." Nevertheless, I just sent the following email to Mark Uniacke, "Hi Mark, David Hatchett told me you were looking for help. Here it is: Milton Zucker (MiltonZuc@aol.com) is the first to volunteer his assistance in helping you solve the DELL vs. Hiarcs problem. I will email you with other "volunteers" as they come along. Let's try to get this solved. Is there anything we can do here at ICD (we do not have DELLs)?. Regards, Steve (ICD/Your Move Chess & Games)"
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