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Subject: Re: Response from Hiarcs...

Author: Reynolds Takata

Date: 19:52:02 01/08/99

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I have a dell 200 MMX with 96 megs of ram


>I just received the following response from David Hatchett of
>Applied Computer Concepts Ltd. (Hiarcs) with respect to the
>problems some people are experiencing with Hiarcs 7.
>
>"Dear Steve,
>Mark has been trying to look at this problem, but so far
>he does not have an answer. From our information, it appears
>that the problem only occurs on a limited set of DELL machines
>which have lots of RAM. We do not have direct access to one
>of these machines so finding a solution is difficult. It would
>appear that these machines are invisibly loading some form of
>driver in high memory.
>
>Would any of your customers who have experienced this problem
>be willing to work with us to find a solution? Mark could email
>them a prototype executable in an attempt to pin down the problem.
>Once we know the reason, we will be able to fix it.
>
>Yours sincerely,
>David Hatchett
>Director"



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