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Subject: Re: CB engine problems - are they related to a computer crash?

Author: Stephen Ham

Date: 07:19:12 12/28/04

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On December 27, 2004 at 19:06:19, Mike Byrne wrote:

>On December 27, 2004 at 18:22:29, Stephen Ham wrote:
>
>>On December 27, 2004 at 17:04:13, William Penn wrote:
>>
>>>On December 27, 2004 at 16:30:54, Stephen Ham wrote:
>>>
>>>>Dear readers,
>>>>
>>>>Last Thursday, I was setting up an engine tournament when I got error mesages
>>>>similar to what James Walker posted at the bottom of this page. Here it is
>>>>again:
>>>>
>>>>CHESSPROGRAM8 caused a general protection fault
>>>>in module MSVCRT.DLL at 016f:7800f928.
>>>>Registers:
>>>>EAX=02c72910 CS=016f EIP=7800f928 EFLGS=00010282
>>>>EBX=07ccff88 SS=0177 ESP=07bd0060 EBP=07bd007c
>>>>ECX=0000000a DS=0177 ESI=c0000005 FS=418f
>>>>EDX=00000000 ES=0177 EDI=780341e0 GS=0000
>>>>Bytes at CS:EIP:
>>>>39 32 57 8b c2 74 11 8d 3c 49 8d 3c ba 83 c0 0c
>>>>Stack dump:
>>>>02c72910 7800f7f4 c0000005 00000000 00000000 07ccff88 c0000005 07ccff98 7800becf
>>>>c0000005 07bd00a8 7800f5b5 07bd00b0 00000000 07bd00b0 07bd0180
>>>>
>>>>CHESSPROGRAM8 caused an invalid page fault in
>>>>module MFC42.DLL at 016f:5f401351.
>>>>Registers:
>>>>EAX=00000000 CS=016f EIP=5f401351 EFLGS=00010246
>>>>EBX=5f4d0008 SS=0177 ESP=0325faa4 EBP=0325fad8
>>>>ECX=00000000 DS=0177 ESI=02c3ff00 FS=31cf
>>>>EDX=00000003 ES=0177 EDI=01392770 GS=11f6
>>>>Bytes at CS:EIP:
>>>>8b 71 04 85 f6 57 74 26 8b 7c 24 0c 33 d2 8b c7
>>>>Stack dump:
>>>>02c3ff00 5f405c16 0000092c 01392770 5f4d0008 013926a4 5f477754 00000001 013926a4
>>>>013926a4 0325fe28 5f492c76 00000000 0325fafc 5f4064d0 013927c0
>>>>
>>>>But I don't even have Junior 9; I was using Shredder 8, which I've had for a
>>>>long time. These mesages then automatically triggered emails to ChessBase. I've
>>>>NEVER seen this before. Within an hour or so, my computer completely locked up.
>>>>I rebooted, and then found that the machine wouldn't power off. So I held the
>>>>power button down until it turned off. Unfortunately, the machine won't boot up
>>>>now. It claims some BIOS error and also claims there's something in my A-drive.
>>>>My A-drive is empty.
>>>>
>>>>The result: I may need to by a replacement computer because I can't get my
>>>>computer to operate. I can't even get a proper boot up, so I can try
>>>>re-istalling Windows.
>>>>
>>>>Does this sound to be in any way related to my error messages while in Shredder
>>>>8? I think they're only coincidental. I suspect that I was given a trojan, or a
>>>>worm of some sort via e-mails from correspondence chess opponents. Yet it's odd
>>>>that Junior 9 users are getting error messages similar to what I saw while in
>>>>S8.
>>>>
>>>>Any thoughts?
>>>>
>>>>All the very best,
>>>>Stephen
>>>
>>>I've had error messages like those in the past with the original GUI that came
>>>with Shredder 8, but not with the latest downloadable GUI (April 16 2004). I
>>>still got the crashes, but theose error messages from Windows were apparently
>>>blocked by a change in error handling in the CB code. In my case they were
>>>triggered by changing the hash size. I eventually learned to switch to a
>>>different engine such as Fritz 5.32 before changing hash size, then back to
>>>Shredder 8, which avoided it. They were fatal errors, i.e. closed down the GUI
>>>automatically. I also recall one instance of a crash with the CB GUI and
>>>Shredder 8 which caused some kind of damage to my op system. I can't remember
>>>the details, but it wasn't as extreme as you've experienced. My usual procedure,
>>>which has always worked for me in such cases, is to run System Restore on my XP
>>>op system, which always fixed such problems after the fact. Now I've recently
>>>installed a new hard drive and haven't had such problems again (yet). I think
>>>that would be my advice, considering that hard drives are getting very cheap.
>>>Put in a new hard drive and install your op system on it. Then you can connect
>>>your old "crashed" hard drive as a slave to possibly recover data from it.
>>>That's often a lot easier than trying to figure out and fix whatever caused the
>>>problem.
>>>WP
>>
>>Thanks WP. You may indeed be correct that the S8 GUI caused my Windows XP to
>>crash. After all, I was setting up an engine tournament at the time, and that
>>changes the engine's hash size. But the odd thing is, I've had S8 and the other
>>engines for many months, and have run tournaments before, all without crashes.
>>
>>But now, I can't even boot up the computer to push the System Restore button!
>>Also, my hard-drive is only about 2-months old, since the previous hard-drive
>>crashed due to a hardware failure.
>>
>>All the best,
>>Stephen
>
>Another possible issue is that you had Virus that you were not aware of.  At
>this point, possiblly least frustrating solution  it to buy a  new hard drive
>and re-install.  Two hard drive crashes within 2 months is possible - but would
>be rare.  I would make that you have the latest security patches, antivirus and
>firewall installed as well after re-installation.  I would be leery of using the
>old drive unless you were sure it was abolutley virus free or re-formatted.
>
>Good Luck!

Hi Mike,

It's possible that I had a virus, although my McAffee system is kept current and
I "cleaned" my computer 1-day before the crash. There were no viruses found then
either. The only thing found was 4-bits of spyware, which I deleted.

All the best,
Steve



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