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Subject: Re: CB engine problems - are they related to a computer crash?

Author: William Penn

Date: 10:23:30 12/28/04

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On December 27, 2004 at 18:22:29, Stephen Ham wrote:
>But now, I can't even boot up the computer to push the System Restore button!
>Also, my hard-drive is only about 2-months old, since the previous hard-drive
>crashed due to a hardware failure.

Can you boot into "Safe" mode? The method to get into Safe mode varies from
computer to computer. On mine if I press F8 during the bootup process, it offers
me various options including booting into Safe mode. On yours it may be a
different key. If you can boot into Safe mode, I believe you can run the Windows
XP System Restore operation from there. That assumes you had the System Restore
operation active so that a prior restore point is available.

Occasionally System Restore refuses to do a restoration. In that case I've had
luck if I turn it off for the extraneous drives, and just leave it active on the
main boot drive (usually C). After doing so, try it again and it may work to
restore the C drive.

There are some other useful things to try too if you can get into Safe mode.
Assuming you're running Windows XP(?), run the following command in a Run box
(Start>Run):
   sfc /scannow
That will restore any damaged protected windows system files.

You may also want to run a CHKDSK to fix hard drive/file damage. Enter the
following into a CMD window to see the options available:
   CHKDSK /?

If that doesn't work, I believe you should probably still be able to recover the
computer unless there is a hardware failure. For example: turn on the computer,
open the CD drawer, insert your op system/recovery CD or system tools CD, then
turn the computer off/on again. I believe that should work in almost all cases.

WP



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