Author: enrico carrisco
Date: 11:59:31 02/08/05
Go up one level in this thread
On February 08, 2005 at 14:47:58, Ingo Bauer wrote: >On February 08, 2005 at 14:24:30, enrico carrisco wrote: > >>On February 08, 2005 at 11:46:41, Ingo Bauer wrote: >> >>>On February 08, 2005 at 11:41:59, joseph soney wrote: >>> >>>>Sorry for writting horrible. I love the program just not this feature. I will >>>>still continue to support shredder. By the way How am I supposed to know that it >>>>was only for 1cpu when I order deep shredder I thought I would make sense to use >>>>both, because it was deep!! >>> >>>Hello >>> >>>As I wrote yesterday, "bench" is not documented and I wrote as well that you >>>should not take it too serious, any guess from your side why I wrote this? Is >>>that really that hard to understand? >>> >>>Irritaded! >>>Ingo >> >>As irritated as you may be, it's a paying customer -- a little patience is in >>order (especially if you're representing Shredder in the forums.) Remember the >>mistakes of the Arena team in regards to dealing with customers and forum >>members... > >Thinking about it I have to say that you are right! > >Seeing some other reactions I shoupld have never "republished" the bench command >again. The command was allready known, but to bring it back into public was a >mistake! > >Bye >Ingo I disagree. Sure, it was misunderstood by a few (at first.) However, I believe more people can appreciate such undocumented features than complain about them -- we all like to tinker with our toys. In fact, perhaps all the results people get and post can help your team dial that function in for future revisions. I, too, would have a tough time not getting irritated in the same situation and a subject line of "HIARCS is ... (broken/horrible/etc.)" Anyway, the main point is that most people interested in computer chess can appreciate a logical explanation of something even if their initial reaction was an "overreaction." Best Regards, -elc.
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