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Subject: Re: Do not buy from Classic Chess and Games they are dishonest!!!

Author: Dick Schneiders

Date: 16:50:59 04/20/05

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On April 20, 2005 at 19:37:26, Charles kamaras wrote:

>I have purchased a chess set for the elite a/s /wood/.
>This guy named Bill send me a mismatched set /used/ for $100.00 and when I send
>it back for a refund he would not refund my money!
>I had to contact my credit card company and disputed the charges.
>He still charged me a $30.00 restocking fee even though his website clearly
>states that "there is never a restocking fee and there is a 100% customer
>satisfaction"
>This guy is a scumbag.Do not deal with him.Hi is a jerk and complete idiot!!
>Avoid him and people like him.Bad business!!!
>I'm going to post this on the news groups.
>Any questions?
>Charles Kamaras


Charles,

I certainly cannot dispute what happened to you, but I have dealt with them (and
Bill) several times and never had any issues.  He/they were always very
professional and sent what I ordered timely.

I have talked to Bill on the phone a few times, and he was very helpful and
always called me back promptly with the answers I needed, if he couldn't answer
me immediately.

I will not hesitate to deal with him again, when I need something that he can
provide me.

Frankly, I am shocked at your anger and choice of words here.  As I say, I don't
have a clue as to the details of what happened here, but usually these sorts of
disputes have two sides to them.  I would caution anyone that reads this to take
it as it was given - written out of frustration and anger, and not put *total*
reliance on anything either of us says here.

Dick Schneiders



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