Author: chandler yergin
Date: 09:35:21 04/21/05
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On April 20, 2005 at 19:50:59, Dick Schneiders wrote: >On April 20, 2005 at 19:37:26, Charles kamaras wrote: > >>I have purchased a chess set for the elite a/s /wood/. >>This guy named Bill send me a mismatched set /used/ for $100.00 and when I send >>it back for a refund he would not refund my money! >>I had to contact my credit card company and disputed the charges. >>He still charged me a $30.00 restocking fee even though his website clearly >>states that "there is never a restocking fee and there is a 100% customer >>satisfaction" >>This guy is a scumbag.Do not deal with him.Hi is a jerk and complete idiot!! >>Avoid him and people like him.Bad business!!! >>I'm going to post this on the news groups. >>Any questions? >>Charles Kamaras > > >Charles, > >I certainly cannot dispute what happened to you, but I have dealt with them (and >Bill) several times and never had any issues. He/they were always very >professional and sent what I ordered timely. > >I have talked to Bill on the phone a few times, and he was very helpful and >always called me back promptly with the answers I needed, if he couldn't answer >me immediately. > >I will not hesitate to deal with him again, when I need something that he can >provide me. I too, have purchased from them with NO Problem, and I would not hesitate to do so again. CY >Frankly, I am shocked at your anger and choice of words here. As I say, I don't >have a clue as to the details of what happened here, but usually these sorts of >disputes have two sides to them. I would caution anyone that reads this to take >it as it was given - written out of frustration and anger, and not put *total* >reliance on anything either of us says here. > >Dick Schneiders
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