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Subject: Novag e-mail about programming of his "new" units

Author: Fernando Villegas

Date: 08:49:23 08/25/05


After an e-mail asking about the programs of new units, what I thought -I said
it to them straight- were just the same as those used in old machines as Diablo,
Expert, Constellation, etc, I received the following e-mail I present to you -no
confidentiality arrangements were made- for your judgement.
I think remarkabl,e as a show of ambiguity, the first lines of the answer. Also
is worthy of note the preposterous example with the Mercedes car. Get your own
conclusions.


Dear Mr. Villegas,
                       Thank you for your e-mail. Yes it is fair to say
that our new programs have some similarity to those developed in the 80's
and 90's. However it is also fair to say that the programs have been
continuously developed since then. In addition to the software improvements
each new model has seen a continuous upgrade of the hardware leading to much
faster and stronger performance. Mr. Kittinger was of great assistance in
helping us write the program for the Star range of products.

To use an analogy it's similar to buying a 1980's Mercedes Benz and
comparing it to a new model; both are good cars and the new car will
certainly contain some of the original mechanical design engineering of the
1980's model however it is also fair to say that the new car is a product of
many refinements since the 1980's.

Is the new model a totally different car from all previous models?
Absolutely not! Is it a better car than previous models based on knowledge
gained through the manufacture of previous models? Unquestionably Yes!

I hope that this answers your question and we really appreciate your taking
the time to contact us. We always appreciate feedback from our customers.

Best Regards,   Jeannine Curran

                       Managing Director.



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