Computer Chess Club Archives


Search

Terms

Messages

Subject: Re: Purchasing Fruit: a disappointment

Author: Sandro Necchi

Date: 11:59:02 09/26/05

Go up one level in this thread


On September 26, 2005 at 14:43:16, Dann Corbit wrote:

>On September 26, 2005 at 14:36:24, Sandro Necchi wrote:
>
>>On September 26, 2005 at 14:31:47, Uri Blass wrote:
>>
>>>On September 26, 2005 at 14:19:31, Paolo Casaschi wrote:
>>>
>>>>>So what is the problem?
>>>>>They do not use 10 computers and there is no problem in getting 3 keys today and
>>>>>another key later when you change your computer.
>>>>>
>>>>
>>>>Not sure I get you here.
>>>>Do you mean I would get the new key for free when I change my PC or am I
>>>>supposed to pay for it?
>>>>
>>>>--Paolo
>>>
>>>1)You do not need to get a new key every time you change your PC
>>>2)You may get a new key for free if you do not need it too often.
>>>
>>>It is not defined but it is clear that using it in 3 computers are OK and I
>>>think that it is also clear that if after 6 months you need a 4th key there will
>>>be no problem with it.
>>>
>>>Here is what is written in the support page about it:
>>>
>>>Question: Do I need to ask for a new key every time I change my hardware?
>>>
>>>Answer: No. Up to 4 changes on your current hardware are withoug effect (new
>>>hard-disk, more RAM, new processor etc.). Also changing or reinstalling the
>>>Operating system should not invalidate your key. If you change more then 4 times
>>>something on your hardware please send us your new hardware fingerprint and we
>>>will send you your new key.
>>
>>This is not new at all as we have seen it in many application programs, but the
>>customer hate this system and lately no one is using it anymore.
>
>Long ago, the company I work for now used that scheme (tie the product to
>physical properties of the machine).  Unfortunately it caused great problems
>when they changed hardware.  A production application that used to work would
>suddenly fail when they got new hardware.  For a case like that, it simply
>cannot be used.  I am very sure that the cost in technical support was far
>greater than any savings from piracy that we might have achieved.  A more
>flexible license mechanism worked much better for us.  But our situation is very
>different.  I expect that we may see fruit licensed under different schemes.
>Quite likely, it will show up in other areas like (for instance) an engine under
>ChessAssistant or something like that in the future. When distributed in that
>way, it may have a different license mechanism.  Or they may change the license
>mechanism if it causes too many problems.  I am guessing that they will change
>it.  Imagine if you have 10,000 customers.  Every year 4000 of them are going to
>completely change their hardware.  Now expand it to 50,000 customers.  In other
>words, if they become very successful, they will generate a problem that is
>impossible to deal with.

Nice post...full of experience...I do agree at all with you.

Sandro



This page took 0 seconds to execute

Last modified: Thu, 15 Apr 21 08:11:13 -0700

Current Computer Chess Club Forums at Talkchess. This site by Sean Mintz.