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Subject: Re: Majestic Chess

Author: gerold daniels

Date: 15:24:20 09/29/05

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On September 29, 2005 at 16:53:58, Mike Agnos wrote:

>Dear Computer Experts,
>
>I ordered Majestic Chess from wholesalechess.com and it arrived yesterday. I
>couldn't wait to start playing it!  Hahaha...it installed perfectly, it seems,
>but when I clicked "play Majestic Chess," nothing happened, except the CD-ROM
>drive spun and spun for about a minute and a half before it finally stopped.  I
>tried ten more times to play the game with the same result.  I finally
>uninstalled then reinstalled MC.  After about six more attempts MC finally came
>on the screen.  A miracle!  I explored MC, (beautiful graphics!), and even got
>crushed in a game.  Then I exited MC to see whether I could get back in.  I
>couldn't.  So in uninstalled and reinstalled again.  No Majestic Chess.  I did
>the same thing this morning.  No result.  My computer exceeds the recommended
>system requirememts, by the way.  I even cleaned the laser lens in the CD drive.
>
>This morning, I called support at Vivendi games and the support person told me
>"your graphics and CD-ROM drivers need updating."  (That's funny, my computer
>and Majestic Chess were made and/or put on the market the same year, 2003.)
>Then the support person said there may be a way around my "outdated drivers."
>He had me disable some start-up items.  No effect.  Then he had me disable the
>CD drive's ability to copy.  No effect.  He had no more advice for me..
>
>So, all you wise and knoweledgable computer people, can you help me get Majestic
>Chess running?  Or should I try and get my money back?  Strange..I did get it to
>run once!  I thank you all in advance..
>
>warm regards
>Mikey

Hello Mikey. Have you tried running it on another computer.



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