Author: enrico carrisco
Date: 02:10:38 12/24/05
Go up one level in this thread
On December 24, 2005 at 04:54:56, Vincent Lejeune wrote: >On December 24, 2005 at 04:49:16, enrico carrisco wrote: > >>On December 24, 2005 at 04:46:51, Vincent Lejeune wrote: >> >>>On December 24, 2005 at 04:46:01, enrico carrisco wrote: >>> >>>>On December 24, 2005 at 04:44:02, Vincent Lejeune wrote: >>>> >>>>> >>>>>I can't install Hiarcs 10 on my home computer :-( >>>>>Here's the error I get : http://home.tiscali.be/vincentlejeune/Install1.jpg >>>>> >>>>>Do someone knows what this mean ? >>>>>What's the e-mail address for support @chessbase ? >>>>> >>>>>I tried : >>>>> support@chessbase.com >>>>> help@chessbase.com >>>>> hiarcs@chessbase.com >>>>> support@chessbase.de >>>>> help@chessbase.de >>>>> >>>>>I got for all address : >>>>> >>>>>"This is an automatically generated Delivery Status Notification. >>>>> >>>>>Delivery to the following recipients failed." >>>>> >>>>> >>>>>Thanks ! >>>> >>>>When you choose right click on 'My Computer' from the start menu, what service >>>>pack and build of Windows XP does it display? >>>> >>>>-elc. >>> >>> >>>Service pack 1 >> >>I am not positive of this but it _appears_ that it wants service pack 2 >>installed (Chessbase or Mathias would have to verify this..) Are you able to >>install that and retry the HIARCS 10 install? >> >>-elc. > >Thanks to help me (and so fast) Enrico, > >The dvd installed correctly on my laptot from work, with SP1 too ... >There's so many issues with SP2 that I'll installed it as late as possible ! :-( > >No other suggestion ? I will consult Mark, but it is difficult for us to know as we do not work on the GUI at all. You might also try to see if you can catch Mathias on www.playchess.com. I will be in touch. Regards, -elc.
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