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Subject: Re: Bugreport handling in general

Author: Christopher Conkie

Date: 19:42:00 01/13/06

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On January 13, 2006 at 21:26:55, Norm Pollock wrote:

>On January 13, 2006 at 18:14:01, Christopher Conkie wrote:
>
>>On January 13, 2006 at 17:57:08, Daniel Mehrmannn wrote:
>>
>>>do you allready send this bug to ChessBase ?
>>
>>No, they did not reply in the past.
>>
>>>I think this helps more as posting it on CCC.
>>
>>True, if they answered but they don't and if they say they do, it's a lie.
>>
>>There is more help in here than from them. They will just have to suffer the
>>embarrasment. I'm all done with their "support" (what little there was).
>>
>>>btw in general for all: This applies allso to engines :) I think an e-mail to
>>>the programmer or support team helps more anyway.
>>
>>You are talking about normal people of course. To this I agree......that is why
>>we accept bug reports at Arena and have such a facility especially made for
>>exactly this purpose. I don't trust them as far as I can throw them (not very
>>far I might add.....if I could I would).
>>
>>This......
>>
>>Runtime Error in 1130 is the info I can find nothing about on Google or anywhere
>>else.
>>
>>I thought maybe some of the programmers here (including yourself) might be aware
>>of what the generic meaning of this is. I am aware that Runtime Errors are
>>documented.
>>
>>I just can't find this particular one.
>>
>>Any ideas?
>>
>>:-)
>>
>>Christopher
>
>Chris,
>
>I do this deleting and packing all the time. But I use a pgn database and I do
>not have any trouble as long as there is no game that was just played or is
>about to be played.
>
>-Norm

Hi Norm,

That's strange because I shut the board before packing. I started with a cbh
just to sort the games and keep it that way until exporting a pgn. I did n't
think that would affect it in this way.

Good news is the data is still ok and not corrupt.

The result is the update to our book for Arena.

:-)

Christopher



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