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Subject: Re: Questions to Jeroen Noomen

Author: Robert Allgeuer

Date: 10:04:11 02/22/06

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On February 21, 2006 at 22:41:43, James T. Walker wrote:

>For the first time I'm disappointed with my purchase of Rybka.  This decision is
>a blunder by both of you.  I also might add you have too high an opinion of your
>books importance.
>Jim Walker

It is simply bad customer service. Expecting users to buy another product from
another company, just to be able to use a an integral part of the product is a
joke and suggests that care for customer satisfaction by the Rybka team is low.

Robert




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