Author: Roger Brown
Date: 10:49:26 02/22/06
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>It is simply bad customer service. Expecting users to buy another product from >another company, just to be able to use a an integral part of the product is a >joke and suggests that care for customer satisfaction by the Rybka team is low. > >Robert Hello Robert, Isn't the rather clear inference to be drawn from the episode that the book is *not* an integral part of the product but an add on? I am not agreeing with the decision - for this and other reasons I will remain a die hard Lokasoft fan - just pointing out another perspective which may explain the actions taken. Later.
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