Author: David Dahlem
Date: 10:59:05 02/22/06
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On February 22, 2006 at 13:49:26, Roger Brown wrote: >>It is simply bad customer service. Expecting users to buy another product from >>another company, just to be able to use a an integral part of the product is a >>joke and suggests that care for customer satisfaction by the Rybka team is low. >> >>Robert > > > >Hello Robert, > >Isn't the rather clear inference to be drawn from the episode that the book is >*not* an integral part of the product but an add on? Hi Roger From the Rybka homepage ... Upcoming High-Priority Issues Promised (first priority): Dedicated opening book by Jeroen Noomen To me, this reads as an intergral part of the Rybka purchase. :-) Regards Dave
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