Computer Chess Club Archives


Search

Terms

Messages

Subject: Re: Questions to Jeroen Noomen

Author: David Dahlem

Date: 10:59:05 02/22/06

Go up one level in this thread


On February 22, 2006 at 13:49:26, Roger Brown wrote:

>>It is simply bad customer service. Expecting users to buy another product from
>>another company, just to be able to use a an integral part of the product is a
>>joke and suggests that care for customer satisfaction by the Rybka team is low.
>>
>>Robert
>
>
>
>Hello Robert,
>
>Isn't the rather clear inference to be drawn from the episode that the book is
>*not* an integral part of the product but an add on?

Hi Roger

From the Rybka homepage ...

Upcoming High-Priority Issues
Promised (first priority):
Dedicated opening book by Jeroen Noomen

To me, this reads as an intergral part of the Rybka purchase. :-)

Regards
Dave



This page took 0 seconds to execute

Last modified: Thu, 15 Apr 21 08:11:13 -0700

Current Computer Chess Club Forums at Talkchess. This site by Sean Mintz.