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Subject: Re: OT- please help

Author: Shaun Brewer

Date: 03:03:29 03/05/06

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On March 05, 2006 at 05:37:51, Sirotovich wrote:

>Dear Chess Friends !
>
>I have just bought a new PC. It is Athlon 64 3200 with 1 Gb RAM, Win. Home, etc.
>I can't get any support from the salesperson, because my money is in his pocket.
>He simple doesn't answer my e-mails or faxes.
>
>Sometimes my new PC restarted automatecly when I use an application, which can
>me Words 2003 or Fritz 9, etc. It could happen even when I was on the NET.
>Specially this problem persists when I types something in Words. In one magazine
>they advise to run a memory test with a special DOS program (I fotgot its name).
>The program run around 11 or 12 tests and it didn't find any problems or
>conflicts with the memory. Do you have any idea how to overcome this trouble ?
>Thanks !
>
>Also I found that the latest beta Rubka 13d doesn't want to play any eng. vs
>eng. matches. It is not a problem to play a tournament with this Rubka 13d and
>it  always won them under any time control. Does anyone has a simulor problem ?
>
>Best wishes
>Anatoli

Oh just thought - have you been to the MS update site? Ensure all critical
updates are applied (OS/Office/etc).

Another thing if you have only just purchased do you not have any consumer
rights?

If you purchased by credit card - the credit card company will often help.

Good luck again

Shaun



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