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Subject: Re: Deep Blue Jr.... Will History Repeat Itself??

Author: Mark Ryan

Date: 15:25:00 05/05/99

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>I
>have a technician friend who received a phone call from someone wanting to
>access the Internet and asked what needed to be done. He gave the person a
>toll-free phone number and told them to ask for their free kit and install it on
>their computer. "Computer! You people are all the same! Always trying to sell
>something we don't want!", and promptly hung up on my friend's face.
>
>>
>> Nowadays when I
>>tell someone to "drag and drop" a file from one folder to another, I sometimes
>>get responses like "I don't see anything that says 'dragon drop' on my screen".


I once called a help line to ask what I said was a "stupid" question.  The
technician replied that my question was not stupid.  He said that the most
frequent question he kept getting at his help line was:  "Hey, Mister, the
computer keeps saying PRESS ANY KEY TO CONTINUE, but I can't the ANY key on my
keyboard."



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