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Subject: Re: Is it a new bug or another problem with my PC ?

Author: Ed Schröder

Date: 23:39:10 08/14/99

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On August 14, 1999 at 18:53:12, Anatoli wrote:

>Hi everybody !
>Last year I bought a nice box with a new Sierra Power Chess 98. After
>instolation I couldn't start the program because it gave me a message that the
>program was ARREADY running ! I reinstalled it hundreds of time and sometimes I
>could started but in 99% I failed. I sent an e-mail to Sierra and I was very
>lucky to get an answer. Of course, it was a problem with my PC, because I had
>old drivers ! But I have just bought a new PC and the new drivers didn't exist
>in nuture yet ! As it turned out very soon, thousands of people had the same or
>very simmuler problem with that Power Chess and it was so buggy that Sierra
>stopped to produse it. But I lost my 50 bucks.
>Now I have Fritz 5.32, Junior 5.32 and Hiarcs 7.32 installed on my PC. Whenever
>I want to check a crosstable of an engine tournament, the program crushes and
>gives me a message : Hiarcs ( Fritz, Junior) caused an invalid page fault in
>module "unknown" at 0000:00000020.
>I have already sent this question before to our newsgroup and to Steve but
>nobody could solve this puzzle. Do I have to change my drivers or somebody else
>have the same problem ?! Is it another problem with my PC ?
>But now I want to tell you want has happened just yesterday. I played an engine
>tournament and also took part in it. It was a 5 min. blitz and I played just 5
>games with the top engines and lost all games without ant chances. Engines
>played with each other all night and this morning I wanted to finish playing my
>games. I opened the crosstable and found out that Hiarcs 7.32 took the first
>place. But to my deepest surprise I found that I WON two games against Fritz 5
>and another engine !!! But I lost those games !!! And after those wrong results
>Fritz 5 lost one point and enstead of taking the clear second place it ended on
>the fourth one. Who can guarantee that the other results in the table are
>correct ? And as usually , when I closed the crosstable the program crushed.
>Something wrong with my drivers or this time with ChessBase products ? I'll be
>very happy to get any answer and solution because these crushes are very
>annoying for me.
>Thanks
>Anatoli

If you are running Windows98 try to temporarily disable the soundcard (see
configuration menu). There is a good chance the crashes will disappear.

Ed Schroder



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