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Subject: Re: Is it a new bug or another problem with my PC ?

Author: Pete Galati

Date: 08:49:44 08/15/99

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First off, I've seen allot of complaints about Power Chess installations
problems, so my finger would tend to be pointed at that program. The first thing
that _I_ would do is uninstall Power Chess and not reinstall it again, and don't
use one of those aftermarket uninstall utilities, don't trust those, use the one
that comes with win95. Then uninstall Fritz. Then shutdown and turn your
computer off all the way, let it sit for a minute or two (get a sandwich) and
start it back up and reinstall Fritz and be very clear headed when you install
it, make sure it's done properly, check and see if there's any patches that you
should have too.

Pete

On August 15, 1999 at 05:20:32, Anatoli wrote:

>On August 15, 1999 at 02:39:10, Ed Schröder wrote:
>
>>On August 14, 1999 at 18:53:12, Anatoli wrote:
>>
>>>Hi everybody !
>>>Last year I bought a nice box with a new Sierra Power Chess 98. After
>>>instolation I couldn't start the program because it gave me a message that the
>>>program was ARREADY running ! I reinstalled it hundreds of time and sometimes I
>>>could started but in 99% I failed. I sent an e-mail to Sierra and I was very
>>>lucky to get an answer. Of course, it was a problem with my PC, because I had
>>>old drivers ! But I have just bought a new PC and the new drivers didn't exist
>>>in nuture yet ! As it turned out very soon, thousands of people had the same or
>>>very simmuler problem with that Power Chess and it was so buggy that Sierra
>>>stopped to produse it. But I lost my 50 bucks.
>>>Now I have Fritz 5.32, Junior 5.32 and Hiarcs 7.32 installed on my PC. Whenever
>>>I want to check a crosstable of an engine tournament, the program crushes and
>>>gives me a message : Hiarcs ( Fritz, Junior) caused an invalid page fault in
>>>module "unknown" at 0000:00000020.
>>>I have already sent this question before to our newsgroup and to Steve but
>>>nobody could solve this puzzle. Do I have to change my drivers or somebody else
>>>have the same problem ?! Is it another problem with my PC ?
>>>But now I want to tell you want has happened just yesterday. I played an engine
>>>tournament and also took part in it. It was a 5 min. blitz and I played just 5
>>>games with the top engines and lost all games without ant chances. Engines
>>>played with each other all night and this morning I wanted to finish playing my
>>>games. I opened the crosstable and found out that Hiarcs 7.32 took the first
>>>place. But to my deepest surprise I found that I WON two games against Fritz 5
>>>and another engine !!! But I lost those games !!! And after those wrong results
>>>Fritz 5 lost one point and enstead of taking the clear second place it ended on
>>>the fourth one. Who can guarantee that the other results in the table are
>>>correct ? And as usually , when I closed the crosstable the program crushed.
>>>Something wrong with my drivers or this time with ChessBase products ? I'll be
>>>very happy to get any answer and solution because these crushes are very
>>>annoying for me.
>>>Thanks
>>>Anatoli
>>
>>If you are running Windows98 try to temporarily disable the soundcard (see
>>configuration menu). There is a good chance the crashes will disappear.
>>
>>Ed Schroder
>
>First, thanks Ed for your answer. No, I run Windows 95. I tried to follow your
>advise but nothing changed. But why did I get two wins in the engine tournament
>?! Is it a problem with my PC ?
>Best wishes
>Anatoli



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