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Subject: Re: Rebel 10 upgrade

Author: Lawrence S. Tamarkin

Date: 19:14:52 09/28/99

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Ed:  Thanks very much.  Sorry for my previous post and suspicions.  by your kind
replies, & consistant policies, you have proven that the Rebel company is one of
the very best, especially as regards to customer responsivness.

I am very much looking forward to Rebel Century in October, which I  will
definately upgrade to.

Larry



On September 28, 1999 at 18:07:09, Ed Schröder wrote:

>On September 28, 1999 at 14:22:04, Lawrence S. Tamarkin wrote:
>
>>I apologize if I am/was wrong, but I also believe that I saw the promise of the
>>free upgrade to the Window version change from completely free for people who
>>upgraded from Rebel9 to Rebel10, to a completely free Rebel for Windows.  This
>>seems to have become a 30 trial version of the Window version when it comes out,
>>instead of (if I remember correctly), the Windows Beta version, in which in the
>>advertising, there was originally nothing written about an expiration date.
>>
>>Ed, Perhaps you could (somehow), further clarify my miss-understanding, (if that
>>is what it is), which is seeming to cause more than just myself some bad feeling
>>about the advertising of Rebel.
>>
>>
>>Thank you very much,
>>
>>Larry Tamarkin
>
>Hi Larry,
>
>As said to Ricardo, a delay can cause a misunderstanding. It was announced
>for June/July but since we are not happy yet it is delayed. So indirectly
>I am a bit responsible too as a delay creates confusion.
>
>The only thing what was promised is what I have quoted from my pages. Rebel9
>was never be a part of the promise, this was limited to Rebel10 customers
>only (and still stands).
>
>The 30-day trial version of ChessPartner was already an exsisting product
>before LokaSoft and Rebel decided to join forces. We mutually agreed to
>offer it for download for impression purposes of the new Rebel GUI.
>
>All the best,
>
>Ed
>
>
>>On September 28, 1999 at 12:34:20, Ed Schröder wrote:
>>
>>>On September 28, 1999 at 11:56:13, Lawrence S. Tamarkin wrote:
>>>
>>>>That's right! - I remarked on this group a few weeks ago; my comments were met
>>>>with derision & insults. - Things like, 'the price is so great, how dear you
>>>>complain', 'ungrateful', etc.
>>>>
>>>>I never complained about the price of the new rebel, only the principal.  IMO,
>>>>Rebel company make an incredible, fantastic, great product, but is quite
>>>>disingenuous (Bordering on being out right liars), to their loyal and long-time
>>>>customers who have upgraded every version, because they change their policy
>>>>every time there is a delay in release of the next product or version, (Windows
>>>>or Dos, whatever), all to suit their wims & what they think will be effective
>>>>advertising (or business policy), for their new products release.
>>>>
>>>>Larry
>>>
>>>Here is what is on my pages say about this:
>>>
>>>   "A PRE-RELEASE of Rebel for Win95/98/NT will be available from
>>>   the Rebel10 subscription download area for Rebel10 owners. The date
>>>   for this pre-release is set for the period June/July 1999. Rebel10
>>>   owners who have subscribed to Rebel10 can download this version for
>>>   free. "
>>>
>>>This version is delayed till next year but the promise still stands for
>>>Rebel10 customers.
>>>
>>>Ed Schroder
>>>
>>>
>>>
>>>>On September 28, 1999 at 06:53:53, Ricardo Sant Ana wrote:
>>>>
>>>>>Hello All
>>>>>
>>>>>Reading www.rebel.nl page, I read something new for me about rebel century:
>>>>>
>>>>>" New upgrade policy
>>>>>ONLY REBEL CENTURY customers will have the advantage to upgrade to REBEL for
>>>>>Windows against a good discount"
>>>>>
>>>>>If I am not wrong, people who bought the rebel 10 had a promise that would be no
>>>>>more programs in DOS version and they would be able to upgrade to this new
>>>>>version ( I think this happened when chess partner was announced in rebel page)
>>>>>
>>>>>ok, what is this now? So, what about the people who bought rebel 10 ? There will
>>>>>be no upgrade to windows version ???
>>>>>
>>>>>Thanks
>>>>>
>>>>>Ricardo Sant'Ana



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