Author: Steven Schwartz
Date: 09:14:01 10/10/99
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On October 10, 1999 at 11:52:20, Steven Schwartz wrote: >On October 10, 1999 at 11:32:55, Randy Schmidt wrote: > >>Each morning, I travel to about 20 sites on the Web, looking >>for computer info, reading sports, etc. etc. Lately, I have >>found ICD to be the absolute slowest site of all time. It is >>no uncommom for me to wait 3-4 minutes just to read a post. >>Most of the time, my browser just times out. >> >>I have to say, that if this continues, I will have to go to the >>German board and read these kinds of threads there. It is far more >>appealing to me to deal with the personal attacks of the Usenet >>crowd than dealing with the inadequacies of the server here. >> >>Does anyone find it ironic that it took almost 20 minutes to post >>a message about how slow things are?! > > >Our ISP has given us a series of headaches in the last 10 days. >This morning it was a load rate about 25 times slower than normal. >I sent off a rather curt email to them, and I notice that things >have returned to normal. > >Unfortunately, we can do no better than normal. It may also be the >routing between our ISP (in Atlanta) and you that is the problem. > >I am going to forward your note to our ISP as well. Perhaps we can >get some faster service and quicker support. > >As for your going elsewhere, there is nothing I can do to stop you. >We always do the best we can here to keep things running as smoothly >as possible. >- Steve (ICD/Your Move) We just received the following response from our ISP: "At 10/10/99 12:04 PM - We are experiencing an abnormal slowdown due to a router which is currently down. A replacement is currently being installed and should be operational shortly. Thank you for your patience." Hopefully, things will be okay now. Please keep in mind that whenever these problems happen in CCC (our gift to the computer chess community), they also happen to our main web site which is where we make our living which allows us to maintain CCC. We are as anxious to have things go smoothly as anyone, and we always try to stay on top of problems so they can be quickly corrected. - Steve (ICD/Your Move)
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