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Subject: Re: A Response from our ISP....

Author: Manuel Rodriguez Blanco

Date: 15:46:46 10/10/99

Go up one level in this thread


On October 10, 1999 at 12:14:01, Steven Schwartz wrote:

>On October 10, 1999 at 11:52:20, Steven Schwartz wrote:
>
>>On October 10, 1999 at 11:32:55, Randy Schmidt wrote:
>>
>>>Each morning, I travel to about 20 sites on the Web, looking
>>>for computer info, reading sports, etc. etc.  Lately, I have
>>>found ICD to be the absolute slowest site of all time.  It is
>>>no uncommom for me to wait 3-4 minutes just to read a post.
>>>Most of the time, my browser just times out.
>>>
>>>I have to say, that if this continues, I will have to go to the
>>>German board and read these kinds of threads there.  It is far more
>>>appealing to me to deal with the personal attacks of the Usenet
>>>crowd than dealing with the inadequacies of the server here.
>>>
>>>Does anyone find it ironic that it took almost 20 minutes to post
>>>a message about how slow things are?!
>>
>>
>>Our ISP has given us a series of headaches in the last 10 days.
>>This morning it was a load rate about 25 times slower than normal.
>>I sent off a rather curt email to them, and I notice that things
>>have returned to normal.
>>
>>Unfortunately, we can do no better than normal. It may also be the
>>routing between our ISP (in Atlanta) and you that is the problem.
>>
>>I am going to forward your note to our ISP as well. Perhaps we can
>>get some faster service and quicker support.
>>
>>As for your going elsewhere, there is nothing I can do to stop you.
>>We always do the best we can here to keep things running as smoothly
>>as possible.
>>- Steve (ICD/Your Move)
>
>
>We just received the following response from our ISP:
>
>"At 10/10/99 12:04 PM - We are experiencing an abnormal
>slowdown due to a router which is currently down.  A replacement is
>currently being installed and should be operational shortly.  Thank
>you for your patience."
>
>Hopefully, things will be okay now. Please keep in mind that
>whenever these problems happen in CCC (our gift to the computer
>chess community), they also happen to our main web site which
>is where we make our living which allows us to maintain CCC.
>We are as anxious to have things go smoothly as anyone, and we
>always try to stay on top of problems so they can be quickly corrected.
>- Steve (ICD/Your Move)

I am sure that all people here knows about the excellent work that ICD make for
us.



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