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Subject: Re: How will you explain it ?

Author: Pete Galati

Date: 18:32:23 11/28/99

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On November 28, 1999 at 16:31:28, Anatoli wrote:

> Hi everybody !
>Sorry for the next question but I am not strong with behaviour of my computor. I
>have a big Chess folder on my C:drive. And I arranged lots of subfolders for
>Fritz, ChessBase, Hiarcs,CM6000, e-mail chess, etc.
>Yesterday I wanted to uninstall Arasan 5.0 which had its own subfolder and I
>used it just once and now I wanted to get rid of it. Using Norton Utilites and
>CleenSweep I started a normal action. But suddenly the CleenSweep started to
>back up ALL my programs which I had in the Chess folder !? I gave it to finish
>the job and then I found, that now I had nearly everything uninstalled ,
>including CM6000, ChessBase, Fritz, Junior etc. Luckly I could restore
>everything. But how can you explain it ? Did Arasan 5.0 penetrated everything
>through ? Will I have to keep it program forever now ?
>Thanks
>Anatoli

It's almost never safe to use aftermarket uninstallers because they tend to
remove too much.  But now that you've tried to uninstall it with the Cleansweep
utility, it very likely won't work with the one that IS built into Windows.

You can still delete the Arasan directory, and find someone who knows what
they're doing to go through the registry and pick little pieces of Arasan out,
I've done that before but it's not safe to mess with the registry because you
can mess things up real bad.

I've addopted a general rule of not using Winboard programs that need to be
installed, partly because of problems simalar to the one you're having, that's
too bad because Arasan is a good program.

Pete



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