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Subject: Re: What happened to CCC in the last three hours...

Author: Tom Kerrigan

Date: 19:07:53 12/06/99

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Seriously... not giving you a warnings about
a) server load
b) storage space
c) transfer rates
is absolutely inexcusable. I refuse to believe that all of these things just
suddenly jumped to unacceptable levels at a particular time this afternoon.
-Tom

On December 06, 1999 at 21:02:48, Dave Gomboc wrote:

>On December 06, 1999 at 19:06:07, Steven Schwartz wrote:
>
>>I am not a happy camper right now...
>>
>>At 5:00 this afternoon our ISP emailed us that they were
>>shutting down our cgi-scripts because they were taking
>>down the server. However, in passing, they also told us that
>>we were far exceeding our limits on storage space and transfer
>>rates.
>>
>>This meant that both our on-line store (which helps us stay
>>in business) AND the CCC (which is entertainment for us all)
>>were inoperable for the last 2 1/2 hours UNTIL we gave them
>>our corporate credit card to put us on the next higher plan
>>which is 3 times more costly than the one we were on.
>>
>>Of course, we had no option because the first week of December
>>is a VERY busy time for us. So we "bit the bullet" and everything
>>should be back to "normal (whatever that is) now.
>>
>>It is now 7 p.m. here. I am going home to have a beer and relax.
>>We had a great day sales-wise and an absolutely miserable day
>>otherwise.
>>
>>There, I'm feeling better already....
>>
>>Thanks for understanding.
>>- Steve (ICD/Your Move)
>
>I haven't actually heard much good about this ISP so far...
>
>Since you're being "upgraded at gunpoint", maybe in February (after the
>Christmas rush) you should check out some competing ISPs.
>
>Dave



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