Author: Steven J. Brann
Date: 17:37:26 01/01/00
Go up one level in this thread
Since installing the 1.0.6 patch, I have not been able to get through a single game. It matters not whether a game between personalities or with me. The program bombs off with an unexplained error in module Unknown at some time during the game... Each and EVERY game! The program won't even halt or freeze... just goes away. The install was complete (all options), and the 1.06 patch intstalled over the virgin software. I'm running on a Gateway G6 PII 300mhz, 128meg ram, Viper 770 video with Diamond drivers, Ensonique sound, DirectX 7.0 (did not install 6.1 with CM7K) Norton AntiVirus (disabled). Has anyone else had similar problems? With the 1.0.3 patch it would bomb some of the time... now with 1.0.6 it is all of the time. <sigh> C'mon CM8K and the 3.x King engine! Steve On January 01, 2000 at 12:46:49, John R. Menke, Sr. wrote: >I received the following response from TLC tech support about the CM7000 1.0.6 >patch issue: > >=================================================================== >Dear ..., > >Thank you for your correspondence and for choosing Mattel Interactive for >your software needs. > >We have noticed some unresolved conflicts the patch has with Windows 95. I >apologize for the inconvenience this has caused. We are currently working >on the 'SHELL32DLL:SHGetSpecialFolderPathA' issue. I will email you when we >find a resolution. > >If you would please send us more information about your system, it would >help our troubleshooting process. > >Contact us again with a detailed e-mail message describing: > >1. Any error messages you are getting >2. The exact steps you are taking when the error/problem occurs >3. Your type of computer >4. The operating system you are using >5. Specific Video & Sound Card information >6. A list of all programs running in the background >7. The amount of RAM in your system >8. Any pertinent peripherals connected to your system >9. And any other relevant information > > >Please inform everyone at the forum to contact us if they are receiving this >problem. We need more examples of the problem for troubleshooting. Thanks. > >(If this does not satisfy your needs you may call Customer Support at (617) >761-3000 or email them at cust_serv@learningco.com for a refund or >exchange.) > >Sincerely, >Michael D. >Technical Support Representative >Entertainment Department >--------------------------------------------------------------- >For information on replacements or refunds, please contact our customer >support line at (617) 761-3000. >---------------------------------------------------------------- >Mattel Interactive >1700 Progress Drive >PO Box 100 >Hiawatha, IA 52233-0100 >Phone number (319) 247-3333 >Sales number (319) 247-3249 >Email help@tlcsupport.com >http://www.learningco.com/support/ >--------------------------------------------------------------------------- >PS. Please leave previous email correspondence attached as this makes it >easier to see the history of your problem and solutions tried. > >(**ATTENTION AOL SUBSCRIBERS** In order to include the original >correspondence in your reply, you must first select all the text in the >original e-mail, then click the reply button.) >[snip] >=================================================================== > >--JRM Season's Greetings >My new web site: http://home.talkcity.com/CerfSt/jbob99/ > (under construction, still very primitive)
This page took 0 seconds to execute
Last modified: Thu, 15 Apr 21 08:11:13 -0700
Current Computer Chess Club Forums at Talkchess. This site by Sean Mintz.