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Subject: Re: In the future, I'll buy Chessbase ONLY!

Author: Dave Gomboc

Date: 01:52:37 01/27/00

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On January 26, 2000 at 17:25:16, James A. Tackett wrote:

>     I own Hiarcs 7.32 and all the past Fritz uncluding Fritz 6.  I was not
>pleased to read about all the problems people were having with Rebel-Tiger
>because I placed an order for it two weeks ago.  It came today, and my worst
>fears are confirmed.  This product is not ready for release.  Take something as
>simple as loading a database.  Try # 1: use my knowledge of windows and software
>to do it the common sense way.  No success.  Try # 2: read the directions.  No
>success!  Try # 3: Carefully and slowly read all the directions to everything!
>Still no success!!!  The directions not only fail to work, they don't even match
>the GUI (e.g., "press the ok button").  This is just one example of several
>serious problems I encountered over 4 hours messing with this thing.
>
>     My $60 is money very well spent!  I have learned my lesson.  In the future
>I will not buy a chess program other than Chessbase.

Have you checked:

- that the format of the database is supported by the program?
- that the database is not corrupted (e.g. you can load it with the program it
was created with)?

Dave



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