Author: Albert Silver
Date: 16:43:28 03/27/01
Go up one level in this thread
On March 27, 2001 at 16:12:59, Robert Hyatt wrote:
>On March 27, 2001 at 08:40:24, Albert Silver wrote:
>
>>On March 26, 2001 at 17:51:02, Robert Hyatt wrote:
>>
>>>That isn't the problem. IE I hate Toshiba and will _never_ buy another of
>>>their products for any reason.
>>
>>Same here. I have a Toshiba Pentium 100 notebook paperweight that Toshiba
>>refuses to fix (and I'd pay for the fixing, so that's not the issue). Why?
>>Because it was bought over 4 years ago and I no longer have the receipt, but
>>unless I can _prove_ I am not a thief, they won't touch it. That isn't an
>>interpretation of the reason BTW, I was told that was the justification for
>>their position. NEVER again.
>>
>> Albert
>>
>
>I would suggest a nice letter to the US FTC (Federal Trade Commission). This
>clearly violates the constitutional presumption of innocence. Would suit me if
>Toshiba's import license was permanently suspended. No more of my business,
>ever. Right now I am happy as a lark with Sony...
>
>Better machine. Better people. Better attitude.
Though the machine was bought in the US, it was in Brazil, at their central
offices here in Rio de Janeiro, that I was told this. I should have thought of
this immediately, but one becomes so accustomed to these small vicious
injustices here that many times one wonders if there is a point. Being very
American in this though I will talk to a close friend, and fine attorney, and
see what he thinks. Thanks for the tip. On second thought, I'll have him come
with me to hear them tell this to me again. With a recorder.
I'll be honest though: the machine was very good for so long as it lasted. That
answer and the frustration from talking with all manner of representatives from
higher up in São Paulo also told me that they had a view of their customers that
I want no part in ever again. Yes, it was that bad.
Albert
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