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Subject: Re: Chess Assistant 8 - no ICC support?

Author: Jay Urbanski

Date: 13:15:31 11/18/04

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On November 18, 2004 at 15:53:32, Odd Gunnar Malin wrote:

>On November 18, 2004 at 15:06:26, Robert Pawlak wrote:
>
>>I would not call it false adverstising. The ad copy I've seen makes no mention
>>of ICC support.
>>
>
>Hmmm...
>From your site:
>"CHESS ASSISTANT 8 incorporates all the features of its predecessor, CHESS
>ASSISTANT 7, and much more, including:"
>
>
>But I asked about it here in this forum a few weeks back, so it wasn't unkown to
>me.
>
>I guess your quote is from the manual, but here you don't read it before you
>have bought it so it can't be called false advertise.
>
>Odd Gunnar

What is especially annoying to me is that after reporting a bug with CA 7 (UCI
engines, or Shredder UCI at least, stop playing after 50 move draws) which was
acknowledged by their support staff to be a bug, I was told they would not fix
the bug with CA7 but that I should upgrade to CA8 instead.  This is a pretty
bullshit answer, but since I planned to upgrade anyways I didn't make a big fuss
 about it.  But now they've removed the only feature I use the software for.

I am one dissatisfied customer at this point.



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