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Subject: Re: Chess Assistant 8 - no ICC support?

Author: enrico carrisco

Date: 11:46:56 11/19/04

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On November 18, 2004 at 16:15:31, Jay Urbanski wrote:

>On November 18, 2004 at 15:53:32, Odd Gunnar Malin wrote:
>
>>On November 18, 2004 at 15:06:26, Robert Pawlak wrote:
>>
>>>I would not call it false adverstising. The ad copy I've seen makes no mention
>>>of ICC support.
>>>
>>
>>Hmmm...
>>From your site:
>>"CHESS ASSISTANT 8 incorporates all the features of its predecessor, CHESS
>>ASSISTANT 7, and much more, including:"
>>
>>
>>But I asked about it here in this forum a few weeks back, so it wasn't unkown to
>>me.
>>
>>I guess your quote is from the manual, but here you don't read it before you
>>have bought it so it can't be called false advertise.
>>
>>Odd Gunnar
>
>What is especially annoying to me is that after reporting a bug with CA 7 (UCI
>engines, or Shredder UCI at least, stop playing after 50 move draws) which was
>acknowledged by their support staff to be a bug, I was told they would not fix
>the bug with CA7 but that I should upgrade to CA8 instead.  This is a pretty
>bullshit answer, but since I planned to upgrade anyways I didn't make a big fuss
> about it.  But now they've removed the only feature I use the software for.
>
>I am one dissatisfied customer at this point.

Chargeback and sendback.

-elc.



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