Author: Thorsten Czub
Date: 04:22:11 08/25/99
Go up one level in this thread
On August 24, 1999 at 08:42:15, Shep wrote: >Again: you don't seem to follow jurisdiction. The producer has to prove that any >complained behaviour of his product is not due to a product fault. in germany it is vice versa. >>do you work in this field? >>i do. and i can tell you in the companies i have worked before the customers get >>the broken thing back and the producer tells them: it is repaired. > >I do work in this field, and I tell you: if I treated my customers this way, my >employer would soon go bankrupt. A bad reputation can kill you quicker than the >eye can see in any business where you provide a service. you have lived to long in US i guess. it is different in other countries. >>the customer is the idiot. he has to pay for anything. >>he is the beta-tester. if the car kills him, not the companies problem. > >Hmm, wasn't it a US car company that was recently fined BILLIONS of dollars >because of product faults...? as is said, there are some fools countries all over the world. >>in germany they do beta-tests with trains and the customers are the >>cats and dogs they do the pet-testing with. > >Seems you're taking the "Everybody else is doing it..." escape. exactly. >--- >Shep
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