Author: Shep
Date: 05:42:15 08/24/99
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On August 24, 1999 at 07:27:59, Thorsten Czub wrote: >>What you are saying is basically "We sell something and once it's sold, it is no >>longer our responsibility. If it is buggy, it's the user's own damn fault >>because no-one forced him to buy it in the first place". > >IF it is buggy. try to show it in a law-suit. show evidence that this is >a bug. Again: you don't seem to follow jurisdiction. The producer has to prove that any complained behaviour of his product is not due to a product fault. >do you work in this field? >i do. and i can tell you in the companies i have worked before the customers get >the broken thing back and the producer tells them: it is repaired. I do work in this field, and I tell you: if I treated my customers this way, my employer would soon go bankrupt. A bad reputation can kill you quicker than the eye can see in any business where you provide a service. >the customer is the idiot. he has to pay for anything. >he is the beta-tester. if the car kills him, not the companies problem. Hmm, wasn't it a US car company that was recently fined BILLIONS of dollars because of product faults...? >in germany they do beta-tests with trains and the customers are the >cats and dogs they do the pet-testing with. Seems you're taking the "Everybody else is doing it..." escape. --- Shep
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