Author: alfred palang
Date: 15:18:45 11/25/99
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ICD is a good place to buy online chessprograms.The person described in the previous postings might be a new employee or someone not assigned to handle such calls but it sounded very much that the person answering the phone was trying his best to help. I find no offense with that person because he could have answered the phone saying call back because he's busy mopping the floor! instead he choosed to help. I think I talked to this guy when I was inquiring about shredder 4 and he seemed amiable and tried his best to help.I called ICD numerous times and every time had been satisfied with the staff. There is a saying: "You can't please everybody", and I agree with this statement wholeheartedly because my job entails me to deal with people everyday and my experience tells me so ..thanks..Alfred
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